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Documentation and Technical Writing

Technical Writing for IT Professionals
ID: DTTWri | Course Length:3 | Company Name:Choquette Technology Associates Inc.

Module 0: Fundamentals of Technical Writing
  1. The Writing Process
  2. Understanding Your Writing Style
  3. The Path To Clarity and the Elimination of Ambiguity
  4. The Active and the Passive Voice
  5. Wording: Precision Versus Ambiguity
  6. Eliminating Jargon
Module 1: Planning the Document
  1. The Difference Between Educational and Technical Documents
  2. Defining the Purpose and Goals of the Document
  3. Using Style Guides
  4. Defining the Document Structure
  5. Using Storyboarding for Long Documents
  6. Overview of the Document Production Process
Module 2: Transitions and Flow
  1. The Whole Document
  2. Transition Words and Their Impact On Flow
  3. Using Headings and Sub-headings
  4. Using Numbered and Bulleted Lists
  5. Using Parallel Structures
  6. Using Paragraphs
Module 3: Setting Up a Template
  1. Creating the Styles in Word
  2. Ensuring the Integrity of Styles
  3. Planning for Bulleting and Numbering
  4. Planning for Tables and Cells
  5. Planning the Reference Structure
Module 4: Creating Macros
  1. Automation Overview
  2. Allocating Keyboard Shortcuts
  3. Creating Formatting Macros
  4. Creating Support Macros
Module 5: Effective Writing
  1. Understanding Purpose, Goals and Target Audience
  2. The Importance of the Target Audience
  3. Beginning and Endings
  4. Subject Headings
  5. Directing the Message To the Reader
Module 6: Effective Topics
  1. Topic Overviews
  2. Using Images in Text
  3. Using Graphs and Images
  4. Ensuring Effective Intra-topic Flow
Module 7: Preparing for Print
  1. Proofreading the Document
  2. Finalizing the Document
  3. Printing the Document
  4. Preparing for Delivery
Module 8: Debrief – Reviewing the Process
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