| Itil Foundation |
ID: ssifo0 | Longueur du cours:2 | Nom de Compagnie:Choquette Technology Associates Inc.
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Module 0: Service Desk |
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Module 1: Configuration Management |
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Module 2: Incident Management |
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Module 3: Problem Management |
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Module 4: Change Management |
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Module 5: Release Management |
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Module 6: Service Level Management |
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Module 7: Availability Management |
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Module 8: Capacity Management |
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Module 9: IT Service Continuity |
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Module 10: Financial Management for IT Services |
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Module 11: IT Security Management |
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